Learning Outcomes

By the end of this module, you will be able to:

Understand the importance of flexibility, problem solving, and critical thinking as they relate to work and your SI Challenge.
Recognize and define key terms related to flexibility, problem solving, and critical thinking.
Build and practice skills in managing risk, navigating the steps to solving a problem, and engaging in critical thought for project management.
Gain access to a Project Management Resource Sample Library with templates and examples of tools that can be used to inspire you to be flexible, problem solve effectively, and think critically.

The Importance of Flexibility, Problem Solving, and Critical Thinking
Flexibility
- Monitoring and Controlling
  - Requirement Traceability Matrix (RTM)
- Anticipating and Welcoming Change
  - Change Management Plan
Anticipating and Managing Risks
- Step 1: Determine Possible Risks and Their Likelihood
  - Risk Register
  - Risk Matrix
- Step 2: Identify When Risks Have Materialized
- Step 3: Respond
  - Responding to Negative Risks
  - Responding to Positive Risks (Opportunities)
Five Steps to Solving a Problem
- Step 1: Define the Problem
- Step 2: Discover the Root Cause(s)
  - The 5 Whys
  - Ishikawa (Fishbone) Diagram
  - Other Tools for Root Cause Analysis
- Step 3: Develop Ideas for a Solution
  - Brainstorming
  - Mind Mapping
- Step 4: Select the Appropriate Solution
- Step 5: Put the Solution into Action
Asking for Help
- What If I Get "Stuck"?
- How to Ask for Help on a Project
Critical Thinking
- Sub-skills to Mobilize Critical Thinking
  - Helpful Questions and Statements for a Project Manager
- Reflection in Project Management
  - Retrospective Meetings
  - Lessons Learned Document
Tips for Being Flexible, an Effective Problem Solver, and a Critical Thinker
- How Do You Know That You are Using These Skills Effectively?
- Sustainability Innovation Challenge Tip
- Project Management Resource Sample Library